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Title

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Unit Secretary

Description

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We are looking for a dedicated and organized Unit Secretary to join our healthcare team. As a Unit Secretary, you will play a vital role in ensuring the smooth operation of our medical unit by managing administrative tasks, facilitating communication, and supporting healthcare professionals. Your responsibilities will include maintaining patient records, scheduling appointments, and serving as a liaison between patients, families, and medical staff. This position requires excellent organizational skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate will have a strong understanding of medical terminology, proficiency in office software, and a commitment to providing exceptional service to patients and staff alike. If you are a proactive individual with a passion for healthcare and administrative excellence, we encourage you to apply for this rewarding role.

Responsibilities

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  • Manage and maintain patient records and documentation.
  • Schedule and coordinate patient appointments and procedures.
  • Serve as a communication link between patients, families, and medical staff.
  • Handle incoming calls and direct them to the appropriate personnel.
  • Ensure the unit is stocked with necessary supplies and equipment.
  • Assist in preparing reports and maintaining accurate data.
  • Support healthcare professionals with administrative tasks as needed.
  • Maintain confidentiality and comply with healthcare regulations.

Requirements

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  • High school diploma or equivalent; additional certification is a plus.
  • Proficiency in medical terminology and office software.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work in a fast-paced and high-pressure environment.
  • Attention to detail and accuracy in record-keeping.
  • Previous experience in a healthcare setting is preferred.
  • Commitment to maintaining patient confidentiality.

Potential interview questions

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  • Can you describe your experience with medical terminology?
  • How do you handle high-pressure situations in a healthcare environment?
  • What strategies do you use to stay organized and manage multiple tasks?
  • Have you worked with electronic health record systems before? If so, which ones?
  • How do you ensure confidentiality when handling sensitive patient information?