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Title
Text copied to clipboard!Unit Secretary
Description
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We are looking for a detail-oriented and organized Unit Secretary to join our healthcare team. The Unit Secretary plays a vital role in ensuring the smooth operation of a medical unit by providing administrative and clerical support to healthcare professionals, patients, and visitors. This position requires excellent communication skills, the ability to multitask in a fast-paced environment, and a strong understanding of medical terminology and hospital procedures.
As a Unit Secretary, you will be responsible for managing patient records, scheduling appointments, answering phone calls, and coordinating communication between departments. You will also assist with the admission and discharge process, maintain inventory of supplies, and ensure that all documentation is accurate and up to date. Your role is essential in supporting the clinical staff and enhancing the overall patient experience.
The ideal candidate will have prior experience in a healthcare setting, proficiency in using electronic health records (EHR) systems, and a commitment to maintaining patient confidentiality. You should be comfortable working in a team environment and capable of handling sensitive information with discretion. Strong organizational skills and attention to detail are crucial for success in this role.
This is an excellent opportunity for someone looking to contribute to patient care through administrative excellence. If you are passionate about healthcare and enjoy working in a dynamic environment, we encourage you to apply for the Unit Secretary position.
Responsibilities
Text copied to clipboard!- Answer and direct phone calls in a professional manner
- Greet and assist patients, visitors, and staff
- Maintain and update patient records and charts
- Schedule patient appointments and coordinate with other departments
- Assist with patient admissions, transfers, and discharges
- Order and maintain inventory of office and medical supplies
- Ensure accurate documentation and data entry
- Communicate effectively with nurses, doctors, and other healthcare staff
- Prepare and distribute reports and correspondence
- Maintain confidentiality of patient information
- Support clinical staff with administrative tasks
- Ensure compliance with hospital policies and procedures
Requirements
Text copied to clipboard!- High school diploma or equivalent required
- Previous experience in a healthcare or medical office setting preferred
- Proficiency in Microsoft Office and electronic health record systems
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Knowledge of medical terminology is a plus
- Ability to work in a fast-paced environment
- Attention to detail and accuracy
- Professional and courteous demeanor
- Ability to maintain confidentiality and handle sensitive information
- Strong interpersonal skills and team-oriented attitude
- Flexibility to work various shifts if needed
Potential interview questions
Text copied to clipboard!- Do you have experience working in a healthcare setting?
- Are you familiar with electronic health record (EHR) systems?
- Can you describe your experience with scheduling and administrative tasks?
- How do you handle confidential patient information?
- What strategies do you use to stay organized in a busy environment?
- Are you comfortable working with medical terminology?
- Have you ever supported a clinical team before?
- What is your availability for different shifts?
- How do you prioritize tasks when handling multiple responsibilities?
- Can you provide an example of a time you resolved a communication issue in the workplace?
